Privacy Policy

Who we are

PrepPassFast provides online exam‑preparation materials for licensing and certification exams. Our website address is https://preppassfast.com (replace with your actual domain).

Personal data we collect and why we collect it

• Account information: When you register for an account, we collect your name, email address and password to create and secure your profile. We also collect purchase history and course progress to provide our services.
• Payment information: If you purchase a course, your payment details are processed by our third‑party payment processors (e.g. Stripe or Square). We do not store your full payment card details on our servers.
• Analytics: We record IP addresses, browser user‑agent strings, referrer URLs and pages visited to monitor traffic and improve our site. This data helps us detect misuse and analyze which content is most useful to users.
• Contact and support: If you send us a message via a contact form or support email, we collect your name, email address and the content of your message so we can respond.
• Chat transcripts: Conversations may be stored to improve the service and provide context for follow‑up questions.

Cookies

Our site uses cookies to maintain your session when you log in, remember your preferences and gather anonymized analytics data. You can disable cookies in your browser settings, but doing so may affect site functionality.

How long we retain your data

We retain personal data only as long as necessary. Account data persists while your account is active, purchase records are kept for legal and accounting purposes, support messages and chat transcripts may be stored indefinitely to improve our services, and analytics data is retained to monitor trends.

Your rights over your data

If you have an account or have submitted a support message, you may request an exported file of the personal data we hold about you. You may also request that we correct or erase personal data we hold about you, subject to any data we must retain for legal or security purposes. To exercise these rights, contact us through the email listed on our site.

Where we send your data

We use trusted third‑party processors to provide our services, such as payment processors and analytics providers. We do not sell or rent your personal data to third parties.

How we protect your data

We implement industry‑standard security measures—such as TLS encryption, secure password hashing and restricted database access— to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Changes to this policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.